a platform that works with you

Microsoft Power Apps and Dynamics 365 provide a flexible, future-proof foundation.

With regular updates from Microsoft and a highly configurable architecture, we’re able to shape your CRM around your organisation, without locking you into rigid structures or expensive rebuilds later on.

The result is a system that fits now and scales as you grow.

reduce admin. improve flow.

We design CRM systems that take care of the repetitive work.

Using Power Apps and Power Automate, we streamline processes across sales, marketing, and operations, reducing manual input, improving data quality, and freeing your team up to focus on more valuable work.

integration built in, not bolted on

Your CRM shouldn’t sit in isolation.

We connect Microsoft Dynamics 365 with the rest of your ecosystem - from platforms like Mailchimp and DotDigital through to finance systems such as Xero and Microsoft Dynamics 365 Business Central, creating a single, reliable flow of data across your organisation.

Built on Microsoft Dataverse, this approach lets us integrate both standard tools and more complex systems without compromise.

turn data into something useful

Data is only valuable if people can actually use it.

We set up clear, practical reporting with dashboards and insights your team can understand and act on. without needing to rely on developers. And we make sure your team knows how to use it properly.

end-to-end, and joined-up

We deliver CRM as part of a wider platform, not a one-off project:

  • CRM consultancy & discovery

  • Dynamics 365 & Power Apps development

  • System integration

  • Data migration

  • Training & user enablement

  • Ongoing support & SLAs

why work with Arkom

We don’t just deliver CRM systems, we make it part of how your organisation runs.

  • Built around your real processes

  • Delivered in a structured, practical way

  • Deep expertise across Dynamics and the Power Platform

  • Ongoing support from the same team who built it

Most importantly, we work as part of your team - focused on making sure everything connects, works properly, and continues to improve over time.

"Arkom's approach to our development of a CRM is thorough, flexible and friendly. Discovery was forensic, leading to a helpful roadmap and project timeline. Each stage of development has been followed by a presenation to the super users and then detailed amends, builiding confidence."

Matthew Lowe MBE, Chief Operating Officer, The Forces Pension Society

"Arkom are an engaging and supportive agency that have built Keep Britain Tidy’s new Microsoft PowerApps CRM. They made a big effort to understand us, and our requirements and we are happy with the solution they have provided. We look forward to continuing our work with them to further develop our CRM."

Keep Britain Tidy Digital Team

"The team at Arkom have been thoughtful, approachable and readily on hand to support with our CRM development projects, large and small."

Saima Ahmed, Service Manager, Light Peer Support

do you have a project in mind?

let’s talk