Dynamics 365 App for Outlook automatically adds the Dynamics 365 Office add-in to Outlook on the desktop, and your mobile outlook clients automaticaly once enabled in Dynamics 365.
Once enabled and installed, this app provides the following capabilities from within the Outlook inbox.
- View Dynamics 365 information about all email recipients.
- Link email messages to Dynamics 365 records with just one click.
- View most recently used records.
- Add Outlook tasks, phone calls, and appointments directly to Dynamics 365.
- Use Dynamics 365 templates for email messages that you send regularly.
- Attach documents and sales literature to emails from Dynamics 365.
See Microsofts Promotional Video below, to learn about the exciting capabilities of Microsoft Dynamics 365 App for Outlook
Also Read the official Microsoft user guide to learn more about this app.