What is a Member Portal?

With the growing demand for online services, member expectations are greater now more than ever which is why it’s important that your online offering takes their needs into consideration.

Member Portal could be your gateway into providing more value to your members and enriching their membership experience; as well as attracting prospective members to sign up.

A member portal can come in all sorts of shapes and sizes and is largely dependent on the type of organisation you are and what your membership offering includes.

portal diagram
portal diagram

Why do members need a Portal?

  • Keep their own details up to date
  • Manage their membership subscription
  • Make online payments for membership renewals, courses, events and merchandise
  • Personalised content based on their area of interest
  • View exclusive content and resources
  • Book on to member only courses and events
  • See a full purchase history of their online transactions
  • Manage their communication preferences and select which mailing lists they want to receive
  • Connect with other members via an online Member Directory
  • Publish and edit their Member Directory profile
  • Access Regional information and news
  • Apply for grants
  • Download CPD Certificates for events they've attended
  • Notification centre which keeps a log of all member communications they receive via email

...Plus any other unique member benefits of your organisation

screenshot of portal

Get in touch

Do you want to add more value to your members online and enrich their online experience? Or perhaps save valuable admin time? Please do get in touch and or book a demo and we’ll be more than happy to show you what's possible.